Learning and Assessment Kit-BSBSTR503 Develop organisational policy SIS Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

locate and protect underground services RIICCM203D Read and interpret plans and job specifications RIICCM205E Carry out manual excavation RIICCM207D Spread and compact materials manually RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIISAM204D Operate small plant and equipment RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIICCM206D Support plant operations RIICCM208D Carry out basic levelling RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIIWMG203D Drain and dewater civil construction site RIICCM211D Erect and dismantle temporary fencing and gates RIICRC307D Conduct road pavement construction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM04019 Perform refractory installation and repair MEM04024 Produce moulds and cores by hand MEM04025 Produce moulds and cores by hand (advanced) MEM04001 Operate melting furnaces MEM04004 Prepare and mix sand for metal moulding MEM04006 Operate sand moulding and core making machines MEM04007 Pour molten metal MEM04002 Perform gravity die casting MEM04003 Operate pressure die casting machine MEM09011 Apply basic engineering design concepts MEM11009 Handle/move bulk fluids/gases MEM11010 Operate mobile load shifting equipment MEM12001 Use comparison and basic measuring devices MEM13001 Perform emergency first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBHTLS001 Provide technical leadership to hairdressing teams SHBHTLS002 Research and use hairdressing trends to advance creative work Elective Units SHBHCLS006 Solve complex colour problemseate combined haircut structures Group A SHBHCUT006 Create combined haircut structures Group A SHBHDES004 Create classic long hair up-styles Group A SHBHDES005 Select and apply hair extensions Group A BSBINN301 Promote innovation in a team environment Group B BSBMKG413 Promote products and services Group B BSBWOR502 Lead and manage team effectiveness Group B SHBHTLS003 Work as a session stylist Group B SHBHTRI003 Develop and apply scalp treatment therapies Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBSTR503 Develop organisational policy SIS Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to