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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
ethics and privacy in an ICT environment ICTICT401 Determine and confirm client business requirements ICTICT408 Create technical documentation ICTSAS307 Install
Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3315 Transport forestry logs using trucks * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies
Training and Assessment Strategy-TAE50122 Diploma of Vocational Education and Training (Advanced Training and Assessment) Certificate I Units of competency SIRXCEG002 AssistYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.
